Spread the Love NOT the Virus

Please help us keep everyone safe by practicing the Five Commitments of Containment.

COVID Safety Guidelines

Know Before You Go

Help us keep our guests and community safe

Welcome To Telluride

We are excited to welcome you as our guest this winter and know that amazing experiences await. We are also committed to delivering an exceptional vacation for you as we remain committed to the health and safety of our employees and the local community.

The Towns of Telluride and Mountain Village are following all State of Colorado and San Miguel County guidelines. As a result, you will find a number of COVID-19 protocols, policies and procedures in place at this time that may be new or unfamiliar. In addition, these are subject to change as County and State requirements evolve. We will adapt as necessary and appreciate your patience as we navigate this ever-evolving situation together.  View San Miguel County's COVID statistics and information page here.

DO YOUR PART

Help spread the love not the virus by joining us in practicing our five commitments to health: wear a mask in public places, practice social distancing, wash your hands frequently, stay home when you are sick and minimize your contacts. Here are the details.

Mask up. Both state and local laws REQUIRE face coverings inside so channel your inner Butch Cassidy with a face covering in all indoor spaces and when unable to physically distance outdoors. Be sure to pack masks for you and your travel companions.

Keep your distance. Stay at least 6 feet apart from anyone not in your household.

Practice good hand hygiene. That’s 20 seconds of hand washing, please. You can sing Happy Birthday twice or the chorus to Dolly Parton’s Jolene once. Your choice. Keep a bottle of hand sanitizer, well, handy, although dispensers are stationed around the towns of Telluride and Mountain Village, as well as on the mountain.

Minimize your contacts. Small groups are all the rage this season.

Feeling unwell? Simple: stay home and get tested. Visitors can contact the Telluride Medical Center at (970) 728-3848 for guidance.

View our COVID etiquette video here. 

TELLURIDE SKI RESORT

While the mountain will operate a little differently this winter, the Telluride Ski Resort is ready to deliver an unforgettable ski vacation. Here’s some information and tips to help you maximize your Telluride experience this winter.

Buy your ticket in advance. We can’t stress this enough: All lift tickets and passes have to be bought in advance this winter. There will be no in-person sales. If you arrive on the mountain ticketless and expecting to ski or snowboard, you will be disappointed.

Face coverings. Masks are required when 6 feet of social distance cannot be maintained. This includes both indoor and outdoor spaces, except when eating and drinking. These spaces include, but are not limited to, ticket sales outlets, lift lines, loading and unloading lift terminals, bathrooms and food service outlets.

Local’s tip. Carry an extra mask in your pocket, in case your first mask gets wet from all that sweet San Juan pow. The research is clear: wet masks are ineffective.

Clean hands, full heart, can’t lose. Masks and hand sanitizer are available for free or purchase at various locations on the mountain. Best locations for freebies? Base areas.

Ski and snowboard school. The Telluride Ski and Snowboard School is awesome. To experience that awesomeness this winter you will need to reserve and purchase all lesson packages in advance. Private lessons are available for full day, or morning/afternoon sessions for both adults and children, and group lessons in small-group formats, are available in half day sessions only. There will be no meeting up indoors, all groups, including kids, will gather outdoors at the start of the lesson. All rentals will be pre-packaged and picked up outdoors. Younger children will ride the lift with their instructor.

More Ski Area Information

Base areas and lift lines. All staff will wear face coverings in base areas. All high-touch surfaces are disinfected frequently. High-touch items, such as map boxes, tissue boxes and chairlift bar maps, have been removed. In line, ticket checking is done at arm’s length with no contact. Maze queues accommodate social distancing and “ghost lanes” are in use at busier lifts. Masks must be worn in line and when loading/unloading. Guests who cannot or will not wear masks may not be permitted to load. Guests will not be required to ride on a chairlift or the Gondola with people outside of their party. Individuals who are not from the same party may ride a chairlift together with a minimum of one seat separating the unrelated individuals or parties.

On-mountain dining. Limited indoor dining at 25% capacity is allowed at on-mountain restaurants at this time so expanded to-go options are being offered. Guests might also consider bringing their own food. The resort has added outdoor structures for additional seating at Giuseppe’s, Gorrono Ranch, Bon Vivant and High Camp (Lift 10), where guests can eat and warm up. To minimize congestion indoors, dining during off-peak hours, before noon and after 2pm, and bringing snacks and water (in a reusable bottle filled with pure Rocky Mountain spring water) are recommended. Contactless payment is available and encouraged. In addition, the Telluride Conference Center has been converted into a base lodge facility with storage, seating and grab-and-go food and beverage throughout the day. Masks are required, except when eating or drinking. And remember, all protocols are subject to change, so flexibility is as important as sunscreen this season.

Stay up to date. Visit tellurideskiresort.com or download the Telluride Ski Resort app to get the most up-to-date resort information.

GONDOLA

The Gondola, which links Telluride to Mountain Village, is free for guests traveling between towns. A lift ticket is required to disembark at the mid-station, Station San Sophia. The gondola operates daily from 6:30 am to midnight. When riding the “G”, please be aware of the following:

No mask, no ride. This applies to everyone 2 years old and over. If you don’t have a mask, operators will provide one. Masks are required in line and in the gondola cabins.

Cabin 411. One person or one family party at a time loaded per cabin. Advanced cabin disinfection methods are in constant use. Cabins are disinfected regularly. For proper ventilation, windows will be kept open so bundle up while riding the G.

Line management. There are no singles lines, and markers are present at each station to maintain social distancing while waiting to board. Please maintain distance between yourself and others while in line. Operators are maintaining a 6-foot distance from passengers.

Hand sanitizer. It’s available for passengers at each station.

Recreational equipment. Passengers need to load their own recreational equipment, including skis and snowboards. Familiarize yourself with stowing options before loading and ask an operator for guidance.

Know when to go. Or not. Due to COVID-19 social distancing requirements, gondola lines might be longer than usual. The busiest times for usage of the G are from 8-10 a.m. from Telluride to Mountain Village and from 3-6 p.m. from Mountain Village to Telluride while locals are getting to work and visitors and starting or ending their ski day. We highly recommend you go early or stay late to minimize wait times. We recommend enjoying an extra cup of coffee at breakfast, or enjoying apres ski in Mountain Village to wait out the line.  If you are able to ski down to town or Mountain Village, please do so to alleviate end of day congestion on the gondola. Check to see the line status on the gondola on the Mountain Village Web Cameras. 

More Gondola Information

LODGING

Lodging capacity in the destination is currently restricted to 60%. Due to a recent public health order, there is a limit of no more than 10 people from no more than two households per lodging unit.  The capacity can’t exceed the listed sleeping capacity. For example, a condominium with a sleeping capacity of 4 persons may not have more than 4 people in the condominium at any given time.

Advance planning is key. Have a look at pre-arrival guidance from your property manager or hotel staff. Is there still valet parking? Bell service? How will housekeeping, room service and the concierge operate? The local lodging community is ready to help before your arrival.

Be confident. Telluride and Mountain Village property management companies and hoteliers have been at the forefront of implementing cleaning standards appropriate for the Covid environment. We’re talking seriously clean, like, squeaky clean. These efforts put Telluride at the top of AirBnB’s cleanest destination in America list as reported in Travel + Leisure.

Many of our lodging establishments are Hyperclean certified, a protocol designed to ensure the safety of guests, staff and community. All lodging properties in Telluride and Mountain Village have implemented the following:

  • All housekeepers have been trained and certified in Covid-19 cleaning protocols.
  • A rigorous disinfection protocol with EPA-registered products has been established.
  • All staff will wear face coverings and maintain physical distance.
  • All properties will have a maximum occupancy capacity to ensure there is plenty of space between rooms and to allow physical distancing in common areas.
  • A pre-arrival guest screening process has been implemented.
  • No-contact arrivals have been implemented where possible.
  • A local oversight committee to monitor adherence to the Covid-19 protocol has been established.
Accommodations

DINING & SHOPPING

DINING

Restaurants and bars are currently operating at 25% capacity due to social distancing requirements that dictate tables at least 6 feet apart. Bars have to close at 10 pm. No groups larger than eight.

TAKE YOUR’S TO GO: Takeout is a great option, with many local restaurants offering expanded to-go menus, and cocktails, and even cook-at-home kits. The towns of Telluride and Mountain Village have clever outdoor dining spaces perfect for yummy takeout.

PLAN AHEAD: Phone in advance to see if reservations are required, if groups and children are permitted and what other measures restaurants have in place for safe in-person dining. Some of your favorite Telluride establishments, for instance, may only be open for takeout this winter. Best to figure that stuff out ahead of time.

BE AWARE: On arrival, familiarize yourself with restaurant signage explaining the in-house rules relating to entering, exiting, mask-wearing, communal items such as condiments, standing in line and more. With dining capacity limited, please don’t linger and leave at the conclusion of your meal so more guests can be seated.

BE FLEXIBLE: Sure, you’ve eaten at your favorite area restaurant dozens of times, but that doesn’t mean that things haven’t changed in our new normal. Go with the flow and treat staff respectfully.

OUR WORKER BEES ARE CRUSHING IT: Restaurant staff have implemented heightened Covid-19 cleaning protocols, especially in high touch zones. Servers are wearing masks and guests must wear masks too while they wait for their meals. Health and safety checks are conducted each day to monitor potential Covid-19 symptoms in restaurant staff.

SHOPPING

Retail establishments are limited to a 50% capacity. Face coverings are required in all retail establishments. Businesses will provide a complimentary mask to guests who do not have one. In fact, many of our independent boutiques and shops have for sale fun and funky masks, often handmade locally. In addition, remember to practice social distancing inside the store, be aware of and adhere to capacity limitations due to social distancing and treat retail staff with kindness and respect. 

TRAVELING TO TELLURIDE

Flying to Telluride

Friendly skies are safe skies too. The major airlines serving Telluride/Montrose Regional Airport — United, American, Denver Air, JetBlue and Southwest — have all implemented health and safety and cleaning protocols to promote passenger wellbeing. 

Ground Transportation

Mask? Check. Seatbelt? Check. There are many ground transportation options for the scenic drive to Telluride, all of which are following state and county Covid-19 guidelines. This means masks are mandatory, along with other guidelines like these which are specific to Telluride Express:

  • Employees will be subject to scheduled and recurring antibody testing in addition to daily wellness and temperature checks at the start of each shift.
  • Complimentary face coverings will be available on board for passengers who need a mask.
  • Drivers will have limited to zero contact with passenger luggage (if a rider needs assistance it will be provided).
  • All passengers are encouraged to pay in advance of travel to limit exposure via cash exchange.
  • Shared shuttles are filled to an appropriate capacity with social distancing in mind.
  • Vehicles are sanitized after each run with specialized cleaning practices that have been developed in conjunction with the Colorado Department of Transportation and other relevant authorities.
  • Mini coaches are equipped with safety barriers; Colorado Yurt has designed a clear safety barrier that divides the driver's cabin from the passengers to provide an additional layer of protection.

Regardless of who is providing your airport transfer, please keep in mind that your drivers are following guidelines designed to keep themselves and passengers safe and healthy. Remember our small-town etiquette advice? It applies to ground transportation staff too.

Winter Flight Plan